What happens if your debit card is lost or stolen?

New Market Bank is committed to minimizing the inconvenience that having your debit card lost or stolen has created.  These are simple instructions to help you resolve the situation.  Please contact us immediately once you notice your card is lost or stolen.

During business hours: 
Please call New Market Bank at 952-469-1600.  We are available to take your call Monday through Thursday from 7:30 AM to 5:00 PM, Friday from 7:30 AM to 6:00 PM and Saturday from 9:00 AM to 12:00 PM.

After business hours: 
Please call our card provider directly at 1-888-297-3416.  Please do not email or call the bank directly to cancel your card as we want to make sure it is immediately cancelled to protect your account.  Then contact the bank during business hours to have your debit card reordered.

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